Subscription

Subscription FAQs

How to Change Subscription Level

There are four ezbz subscriptions: Basic, Bronze, Silver, and Gold. You can learn more about the features and pricing of each on our Pricing page.

To change your subscription level, go to “Settings” from the main menu in the app or on the web. Then select “Billing” and “Subscription Details,” where you can click the “Change Subscription” button. Changes are effective immediately, but previous billing charges will not be refunded.

How to Cancel Subscription

If you'd like to cancel your subscription, please contact us at support@ezbz.app or complete our cancellation request form.

Please note

You will lose all of your stored information if you cancel your account, including customers, service items, users, photos, user-logged hours, and routes.

You can downgrade to the Basic (Free) plan instead and keep all of your information.