Have you ever received a message from a potential new client who wants their driveway plowed during the snowstorm? And, they live next door to an existing plow customer? How do you communicate this info to your plow driver? Text? Call? Just do it yourself later and add the new customer to the list for the next storm? Tell the customer you can’t help this storm? With ezbz, you don’t have to do any of the above.
You don’t have to turn those client down anymore because it’s too hard to get that last-minute call onto your driver’s list. Instead of plowing the clients’ driveway after the storm, you can quickly and easily add a client in ezbz right on the nearest driver’s list.
Ezbz helps field service companies, like snow plowing businesses, increase productivity and avoid unnecessary mileage trips with the simple “add new customer to route” feature. You can save fuel money because you won’t need to drive out of the way. Plus, you can focus on what matters — operating a snowplow safely and efficiently.
When a new customer calls, you can add their contact info directly into the app and add to a route right away. If you already have the contact info saved in your phone, you can add it to ezbz without even entering new info.
This and other easy-to-use features in ezbz allows you to manage your jobs and clients in one place, so you don’t need to switch back and forth between your phone and tablet or clipboard to see what needs doing next.
Why does a snowplowing company need a route management app?
1. You’re driving where you normally do anyway.
Add the new client to the closest truck’s route and it will show up on the driver’s app. No texting. No phone calls.
2. Make changes on the fly.
💩 happens.
👎 Fallen tree is blocking access to a road.
👎 Hydraulic line blows.
👎 Truck slides into a ditch.
👎 Driver quits mid-storm.
Anything can happen during a snow storm. When it does, you can quickly and easily update the routes. You can move or copy jobs from one route to another. These features save time and sanity during a snow storm when both are in short supply.
3. Send the bills!
Ezbz helps during AND after the storm. The built in reports will give you the info you need to send the bills! You can see which jobs were completed, driver comments, time spent at a customer’s property, and more!
4. Add notes, comments, and pictures
Ezbz makes it easy to communicate specific notes and details to your drivers with route notes and job tasks. You can also add pictures. Drivers can add their own comments and photos to a job. It’s very helpful when a customer asks why they weren’t plowed and you have the driver’s photo of a car blocking the driveway to show the customer. Two-way communication makes everyone’s life easier.
5. Built-In GPS Navigation
Drivers only need to tap on the customer’s address to open the GPS map on their phone. No more fumbling to read an address or entering the wrong address. Save windshield time and cut down on mistakes!
Managing snow plow routes in ezbz is easier than changing a blown hydraulic line in the middle of the night during a Nor’easter. With ezbz, you have access to your entire customer list and can easily add new customers right on your phone. There’s a built-in time clock so figuring out everyone’s hours is a piece of cake.
The mission of a snow plowing businesses is simple but the actual snow plowing is not always simple. We created ezbz to help field-service businesses, like snow plow companies, make route management easier. The easy-to-use interface is intuitive for all users. Even the old timers will figure it out quickly!
Learn more about ezbz here, how to start your FREE trial, and see how ezbz can make managing your snow plow biz easier!